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The development of custom-built software applications present a wide range of challenges for businesses as they work to balance the requirement to support existing applications with the need to invest in new and strategic core business initiatives. Many businesses find that cuts in information technology (IT) budgets and staff are making it impossible to maintain the necessary levels of support. Others want to contain or reduce the high costs associated with ongoing maintenance, enhancement and support of their applications, and some struggle to find skilled resources to support newly installed technologies.