At Heritage Agency, Inc., we proudly state "Insurance is our ONLY Business." Not just a slogan, but our commitment to remain among the best in a complex and ever changing insurance industry.
We are a complete insurance organization, founded in 1968, specializing in business insurance, including employee benefits and business life. We provide a full line of personal insurance as well as individual life, health and disability.
Our agents are all full time professionals dedicating all their efforts to becoming the best in their area of specialization. This provides customers with the added value of a professional in each area of insurance. The sales force is complemented by licensed Customer Service Representatives. Our CSRs are in-office professionals who can be reached during our business hours to address your concerns if your agent is unavailable.
Our Independent Agency status allows us to represent many fine insurance companies. We choose to underwrite with only financially stable carriers as rated by A.M.Best; companies who believe in protecting insureds and standing behind agents. We have worked very hard to form strong working relationships with our carriers for the benefit of our policy holders.
We want you to become a satisfied customer of the Heritage Agency. To earn your loyalty, we must clearly meet your expectations of a superior agency.
Our automation systems will provide prompt and accurate service to your requests, and our people will provide understandable answers to your questions.
We provide complete "how to" instructions for day to day activities including making policy changes, reporting claims, requesting certificates, and understanding premium payment options.
Because serious claims do not always occur during business hours, we have a twenty-four hour emergency answering service available. Simply dial our normal phone number and the operator will direct your emergency call to Heritage Agency personnel.
We want the opportunity to earn your confidence. We know you will be pleased with the competent and efficient service we will deliver.