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We are a full service body shop that can handle all of your needs from small dings to large dents. Accidents of all kinds happen and when they do you should know who you can trust to call.
Everything you need done can be done here at our shop. We work with all INSURANCE COMPANIES. We also can help you in different ways with your DEDUCTIBLES. You can take your vehicle anywhere you would like regardless what the insurance company says. If they tell you have to go to a shop that is on their list, you don't. You have the choice to go where you want to. I work with most all Insurance companies. The insurance companies tell me that if I want to be on their list I need to give them a discount not you. That to me is not fair, so that is why I am not on their list of preferred shops.
We can do everything from start to finish on your vehicle.
Also we can do all your Glass needs, such as Windshields, Back glass, Side Glass, and Power Window problems.
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Insurance Consumer Information Sheet
Auto Repair Rights Under a Michigan No-Fault Policy Office of Financial and Insurance Services PO Box 30220 Lansing, MI 48909-7720 (517)373-0220 Toll Free (877)999-6442
Public Act 190 of 2004 was recently enacted to clarify a consumers auto repair rights under a Michigan no-fault policy. These rights are granted only to those policyholders who choose to purchase optional physical damage coverage (comprehensive and collision) on their Michigan no-fault policy.
In order to reduce the cost of auto repairs, auto insurers often survey repair costs at various repair facilities, and may refer policyholders with auto damage claims to the facilities that meet the insurance companys criteria for cost and quality. These programs are commonly referred to as "direct repair programs" and are designed to reduce the costs of claims, which ultimately help contain insurance rates for collision and comprehensive coverage. The direct repair programs work like preferred provider arrangements, under which an insurance company guarantees repairs will be done at no additional cost or that the repairs will be completed to the policyholders satisfaction if the policyholder uses one of the repair facilities participating in the insurance companys program.
Although insurance companies select the repair facilities that will participate in the insurers direct repair program, these programs should not restrict the policyholders choice of repair facilities. While some policyholders may prefer assistance in locating a repair facility, the insurance company should not restrict a policyholder from choosing a repair facility of their choice. In fact, the insurance company should advise the policyholder at the time a physical damage claim is filed if the company has an agreement with a particular repair facility and should also advise the policyholder that they are under no obligation to use that particular repair facility.
However, the insurance company should make the policyholder aware that the insurance company may use a different claim settlement process if the auto repair work is to be completed at a repair facility of the policyholders choice. For example, if the insurance company can have the vehicle repaired at one of its direct repair facilities for $2,000 and an independent repair facility charges $4,000 for the same repair, insurance company approval may need to be obtained for the additional amount since the insurance company is not required to pay more than a reasonable amount for repairs and parts. The insurance company may work with the independent shop to resolve the difference in repair cost based on how much a similar repair would cost at other repair facilities in the area. In these situations, if the difference in cost cannot be resolved, the policyholder will be informed and may be required to pay some or all of the difference in repair cost if they want the repair to be completed at the repair facility of their choice.
Michigan consumers should contact the Consumer Services Division of the Office of Financial and Insurance Services toll free at 877-999-6442 if they are denied coverage or benefits based on their choice of auto repair facilities or if they are unable to resolve a dispute with their insurance company. Assistance is also available from the OFIS web site at: www.michigan.gov/ofis